• Bookings are paid upfront, via PayPal or Omise in order to confirm your purchases. 

Refund Policy for Gift Cards

  • Please note that all gift card sales are final and there are no refunds or exchanges. Once a gift card has been purchased, it cannot be returned or refunded.
  • Additionally, our gift cards must be used within 6 months from the date of purchase. Any remaining balance on a gift card that has not been used within 6 months will expire and cannot be refunded or exchanged.
  • Please note that gift cards are non-transferable and cannot be assigned or given to another person for their use. The gift card can only be used by the person who has originally purchased the gift card.
  • Customers can use their gift cards immediately after completing their checkout process, either in-store or online.
  • In the event that our restaurant closes permanently due to unforeseen circumstances, we will do our best to provide a solution to our customers who hold unused gift cards. However, please note that the final decision regarding refunds or exchanges will be made by the restaurant and not by us.
  • We apologize for any inconvenience this may cause. If you have any questions or concerns about our gift card policy, please contact us at [contact information]. We are always happy to assist you. 

Thank you for your understanding.

Need help?

Contact us at {email} for questions related to refunds and returns.