Payments
- Bookings are paid upfront, via PayPal or Omise in order to confirm your purchases.
Refund Policy for Gift Cards
- Please note that all gift card sales are final and there are no refunds or exchanges. Once a gift card has been purchased, it cannot be returned or refunded.
- Additionally, our gift cards must be used within 6 months from the date of purchase. Any remaining balance on a gift card that has not been used within 6 months will expire and cannot be refunded or exchanged.
- Please note that gift cards are non-transferable and cannot be assigned or given to another person for their use. The gift card can only be used by the person who has originally purchased the gift card.
- Customers can use their gift cards immediately after completing their checkout process, either in-store or online.
- In the event that our restaurant closes permanently due to unforeseen circumstances, we will do our best to provide a solution to our customers who hold unused gift cards. However, please note that the final decision regarding refunds or exchanges will be made by the restaurant and not by us.
- We apologize for any inconvenience this may cause. If you have any questions or concerns about our gift card policy, please contact us at [contact information]. We are always happy to assist you.
Thank you for your understanding.
Need help?
Contact us at {email} for questions related to refunds and returns.